As soon as your order is placed, TCC staff are notified! We immediately start processing your order, but shipping from our boutique takes a long time.
We ALWAYS double check your order to ensure your delivery details were properly entered and that we fulfill your order exactly as you requested. If anything is incorrect we will email you. 

We ALWAYS respond to our customers with their inquiries about orders during the processing and shipping phase. Sometimes it takes 2 or 4 weeks to arrive depending on where you are in the world.

Need answers now? 

• Email: thecavycloset@gmail.com

When you place your order at The Cavy Closet don't immediately run to the window to wait for the mailman, it will arrive usually in 2- 4 weeks

 

Delivery Times:

We know it's sometimes hard to wait for packages to arrive! We will work to improve shipping rates. So many variables are out of our control.

Your package should arrive within 2- 4 weeks from the day you make a purchase.

Please contact us if it has been longer than 4 weeks since you received your order confirmation so we can update you with your tracking details!

We promise to make sure your package arrives timely, but errors occur.
Please see the contact details outlined about an order to update your orders current destination and ETA.

 

Hassle-Free Returns:

If you are not 100% satisfied with your products, please reach out to The Cavy Closet privately first so we can joyfully assist you. If your product is smaller than you thought let's do an exchange and we will just give it to our hamster. #dwarfhamstersgeteverything

Please review our return promise.

WE ARE HERE TO HELP 24/7